Services

+91- 8427147741

info@itsupportexpress.com

Top

Webhosting Starter

We Cover Database Servers.

Firewall Installation & Config
Intial Server Setups
Response & Resolution Times

Unlimited Ticket Support
Server Management
Server Log Monitoring

Web hosting Starter

Webhosting Starter Plan

Webhost Starter Plan is designed specially for Web Hosting business starters,

Our aim behind this plan is to provide as much services to new web-hosts who have just started to stand firm in their new business and give them a great start. In this plan, we urge to provide web hosting support in a cost effective manner and we are guarantee that you will be benefited with this plan.

web hosting

Server Management

Server Management Icon

Server Management

Full Server Management plan
Server Security
Service optimizations

Unlimited Tickets Support

Unlimited Tickets Support

Manage tickets using your helpdesk (Kayako, Perldesk etc.)
Unlimited Tickets & Management
Escalate tickets to concerned department if needed

Basic Security

Basic Security icon

Basic Security

Server securing and hardening
Firewall installation & configurations
Re-secure a server after intrusion

Communication with Datacenter's

Communication

Communication with Datacenter’s

For Server reboots (Via ticket, Remote Console etc.)
Related in any Technical Aspect
20 minutes follow-ups for any issues with the DC

Pre-Sales Support

Sales Support

Pre-Sales Support

Greet your clients for sales inquiries
Guide them to proper links on your site

Response Time 1 Hour

Response Time 1 Hour

Acknowledgements to your clients
Get necessary details from clients to fix the issues quickly

We Proudly Support

Cpanel, SolusVM, Plesk, Plain Servers, Windows Servers, Website Panel and Cloud Control Panels

error: Content is protected !!