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Terms and Conditions

BY USING THE ITSUPPORTEXPRESS WEB SITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE ITSUPPORTEXPRESS.COM WEB SITE.

Welcome to the ITSUPPORTEXPRESS.COM Web sites (the “Site”). Through the Site, you have access to a variety of resources and content. These include: (A) Web pages, data, messages, text, images, photographs, graphics, audio and video such as podcasts and Webcasts, and documents such as press releases, white papers and product data sheets (“Materials”); and (B) forums, discussion groups, chat areas, bulletin boards, blogs, wikis, e-mail functions, and other services in connection with which you can upload, download, share, email, post, publish, transmit or otherwise access or make available Content (as defined below) (“Community Services”). By accessing or using the Site or the Content provided on or through the Site, you agree to follow and be bound by the following terms and conditions concerning your access to and use of the Site and the Content provided on or through the Site (“Terms of Use”) and our Privacy Policy. ITSUPPORTEXPRESS.COM (“We” or “ITSUPPORTEXPRESS.COM”) may revise the Terms of Use and Privacy Policy at any time without notice to you. The revised Terms of Use and Privacy Policy will be effective when posted. You can review the most current Terms of Use at http://www.ITSUPPORTEXPRESS.COM/terms and Privacy Policy at http://www.ITSUPPORTEXPRESS.COM/privacy..

1. Use of Materials

You may download, store, display on your computer, view, listen to, play and print Materials that ITSUPPORTEXPRESS.COM publishes or broadcasts on the Site or makes available for download through the Site subject to the following: (a) the Materials may be used solely for your personal, informational, noncommercial purposes; (b) the Materials may not be modified or altered in any way; and (c) the Materials may not be redistributed.

2. No Unlawful or Prohibited Use

You agree not to use the Site or Content provided on or through the Site for any purpose that is unlawful or prohibited by these Terms of Use, or the rules, guidelines or terms of use posted for a specific area of the Site or Content provided on or through the Site.

3. Indemnity

You agree to indemnify and hold harmless ITSUPPORTEXPRESS.COM, its officers, directors, employees and agents from and against any and all claims, liabilities, damages, losses or expenses, including reasonable attorneys’ fees and costs, due to or arising out of Content that you Share, your violation of the Terms of Use or any additional rules, guidelines or terms of use posted for a specific area of the Site or Content provided on or through the Site, or your violation or infringement of any third party rights.

4. Your Content

You agree that you will only upload, share, post, publish, transmit, or otherwise make available (“Share”) on or through the Site Content that you have the right and authority to Share and for which you have the right and authority to grant to ITSUPPORTEXPRESS.COM all of the licenses and rights set forth herein. By Sharing Content, you grant ITSUPPORTEXPRESS.COM a worldwide, perpetual, royalty-free, irrevocable, nonexclusive, fully sublicensable license to use, reproduce, modify, adapt, translate, publish, publicly perform, publicly display, broadcast, transmit and distribute the Content for any purpose and in any form, medium, or technology now known or later developed. This includes, without limitation, the right to incorporate or implement the Content into any ITSUPPORTEXPRESS.COM product or service, and to display, market, sublicense and distribute the Content as incorporated or embedded in any product or service distributed or offered by ITSUPPORTEXPRESS.COM without compensation to you. You warrant that: (a) you have the right and authority to grant this license; (b) ITSUPPORTEXPRESS.COM’s exercise of the rights granted pursuant to this license will not infringe or otherwise violate any third party rights; and (c) all so-called moral rights in the Content have been waived to the full extent allowed by law. You agree that you will not Share any Content that: (a) is binary executable code; (b) is false or misleading; (c) is defamatory, derogatory, degrading or harassing of another or constitutes a personal attack; (d) invades another’s privacy or includes another’s confidential, sensitive or personal information; (e) promotes bigotry, racism, hatred or harm against any group or individual; (f) is obscene or not in good taste; (g) violates or infringes or promotes the violation or infringement of another’s rights, including intellectual property rights; (h) you do not have the right and authority to Share and grant the necessary rights and licenses for; (i) violates or promotes the violation of any applicable laws or regulations; (j) contains a solicitation of funds, goods or services, or promotes or advertises goods or services; or (k) contains any viruses, Trojan horses, or other components designed to limit or harm the functionality of a computer. ITSUPPORTEXPRESS.COM does not want to receive confidential information from you through or in connection with the Site. Notwithstanding anything that you may note or state in connection with Sharing Content, it shall not be considered confidential information and shall be received and treated by ITSUPPORTEXPRESS.COM on a non-confidential and unrestricted basis.

5. Monitoring

ITSUPPORTEXPRESS.COM has no obligation to monitor the Site or screen Content that is Shared on or through the Site. However, ITSUPPORTEXPRESS.COM reserves the right to review the Site and Content and to monitor all use of and activity on the Site, and to remove or choose not to make available on or through the Site any Content at its sole discretion.

6. Note About Minors

Minors are not eligible to use the Site, and we ask that they do not submit any information to us.

7. Termination of Use

ITSUPPORTEXPRESS.COM may, in its sole discretion, at any time discontinue providing or limit access to the Site, any areas of the Site or Content provided on or through the Site. You agree that ITSUPPORTEXPRESS.COM may, in its sole discretion, at any time, terminate or limit your access to or use of the Site or any Content. ITSUPPORTEXPRESS.COM will terminate or limit your access to or use of the Site if, under appropriate circumstances, you are determined to be a repeat infringer of third party copyright rights. You agree that ITSUPPORTEXPRESS.COM shall not be liable to you or any third-party for any termination or limitation of your access to or use of the Site or any Content.

8. Disclaimer

EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE, THE SITE, AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. ITSUPPORTEXPRESS.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND ALL CONTENT PROVIDED ON OR THROUGH THE SITE. ITSUPPORTEXPRESS.COM MAKES NO WARRANTY THAT: (A) THE SITE OR CONTENT WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY CONTENT PURCHASED OR OBTAINED BY YOU ON OR THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. ANY CONTENT ACCESSED, DOWNLOADED OR OTHERWISE OBTAINED ON OR THROUGH THE USE OF THE SITE IS USED AT YOUR OWN DISCRETION AND RISK. ITSUPPORTEXPRESS.COM SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF CONTENT. ITSUPPORTEXPRESS.COM RESERVES THE RIGHT TO MAKE CHANGES OR UPDATES TO, AND MONITOR THE USE OF, THE SITE AND CONTENT PROVIDED ON OR THROUGH THE SITE AT ANY TIME WITHOUT NOTICE.

9. Limitation of Liability

IN NO EVENT SHALL ITSUPPORTEXPRESS.COM BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE SITE OR ANY CONTENT PROVIDED ON OR THROUGH THE SITE.

10. Privacy Policy

ITSUPPORTEXPRESS.COM is concerned about your privacy and has developed a policy to address privacy concerns. For more information, please see ITSUPPORTEXPRESS.COM’s Privacy Policy. Any personal information collected on this Site may be accessed and stored globally and will be treated in accordance with ITSUPPORTEXPRESS.COM’s Privacy Policy.

11. Contact Information

If you have any questions regarding these Terms of Use, please contact ITSUPPORTEXPRESS.COM at info@itsupportexpress.com. If you have any other questions, contact information is available at the Contact Us page on the Site.

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